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Delfast founder and CEO Daniel Tonkopi talks e-bikes in Ukraine and managing remotely throughout a army invasion.
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(Bloomberg) — When Daniel Tonkopi based Delfast in Kyiv, Ukraine, in 2014, he had no intention of constructing and promoting electrical bikes. He additionally by no means anticipated that his firm could be caught up in a struggle with Russia or that his bikes would turn into army autos. However at 43, Tonkopi, a local of Almaty, Kazakhstan, now finds himself residing in Los Angeles, working an e-bike firm and remotely managing dozens of workers residing in a struggle zone. In Could, Tonkopi made headlines when he shared photos on Fb of Ukrainian fighters utilizing Delfast bikes to hold anti-tank weapons to the entrance, demonstrating one more use case for electrified two-wheelers.
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“Our bikes are nonetheless working regardless of damages,” he informed me on a video name earlier this month.
Tonkopi moved to Ukraine from Kazakhstan in 2009. He’d been working for KazMunayGas, the state-owned oil and fuel firm, as a mission supervisor constructing fuel stations when he determined to move to Kyiv to attempt his hand as an entrepreneur. The vogue on the time was to construct clones of profitable U.S. tech corporations, so Tonkopi made a model of Yelp for Jap Europe. It was, by his personal admission, a flop, as have been a number of makes an attempt that got here after. “I turned an knowledgeable in all of the doable errors and how you can not make a startup,” he says.
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Delfast started as a one-hour supply firm. (The identify is brief for “we ship quick.”) Tonkopi needed to make use of e-bikes for the service as a result of they have been low-cost, fast, zero-emissions and didn’t require couriers to pedal for hours on finish. When he couldn’t discover bikes with lengthy sufficient battery life to work all day, he determined to attempt constructing his personal. His Frankenstein creations turned heads. “We heard plenty of asks from random individuals. ‘Hey, are you promoting these bikes?’” he says. So, in 2017, Delfast launched a crowdfunding marketing campaign, raised $165,000 and bought 44 e-bikes.
Over the subsequent three years, Delfast functioned each as a courier firm and an internet e-bike store. In 2020, just a few days after Covid lockdowns started, Tonkopi bought the supply enterprise to a direct-to-consumer meat vendor in Ukraine. Delfast now sells a single e-bike mannequin, the High 3.0, through its web site and a small community of impartial bike outlets. It has a prime pace of fifty miles per hour, a variety of as much as 200 miles and a sticker value of $6,999. Final 12 months, Delfast bought about 200 items, largely to prospects within the US. To date this 12 months, says Tonkopi, gross sales are working at triple that tempo.
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Final fall, after realizing that 80% of the corporate’s prospects have been within the US, Delfast opened an workplace in Whittier, California, outdoors Los Angeles, the place Tonkopi and some others work. The remaining 30 workers are nonetheless in Ukraine. Tonkopi spoke with Bloomberg about e-bikes as weapons, managing a startup via struggle, and the Delfast product pipeline. The dialog has been edited for readability and size.
You’ve obtained 30 or so individuals in Ukraine. How have you ever managed that workforce because the struggle started?
Ranging from February twenty fourth, these have been powerful weeks, particularly the primary week, once we didn’t know what was taking place and what to do. We had some monetary reserves, sufficient for 3 months of wage for all our personnel, so we informed all people, ‘You don’t have to fret, you should have your wage it doesn’t matter what, at the very least for 3 months.’
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And we supplied a few of them with help to relocate. We discovered some homes and residences in safer locations. For instance, one girl used to stay in Kherson, a metropolis absolutely occupied by Russia. At one level, Russian police or army forces got here to her home. They requested her to indicate them her smartphone, her laptop computer and so forth. They discovered anti-Russian messages and memes in her cellphone. In order that they deleted all the data in her cellphone and stated, ‘Okay, now your smartphone can have a brand new life. And you’ll come to our police station tomorrow at 11 a.m. And you should have new life as nicely.’ That was actually scary. She didn’t wish to have any sort of new life with Russia. So one in all our gross sales supervisor helped to seek out her a automotive in Kherson and to flee. She left to Odessa that evening. Odessa is beneath assault as nicely. There isn’t any protected place in Ukraine, but it surely’s comparatively safer.
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Are individuals now in a position to do their jobs?
Sure. That was the primary weeks. Persons are nonetheless sitting in bomb shelters. They stay of their residences or homes however once they hear air-raid sirens, they’ve to enter bomb shelters. It’s fixed bombing. Each Monday begins with a Zoom name with everybody, we ask them how they’re, if they’re protected, what’s occurring, after which we transfer on to our regular enterprise points.
What’s loopy is that in the course of the struggle, our engineers have developed a very new product. They have been uninterested in sitting within the basement and uninterested in being afraid, and so they needed to maneuver their vitality and inspiration into one thing new. And so they created a brand new mannequin for the US market, which we’re going to unveil to start with of August.
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Do you’ve got a reputation for it?
We do, however it’s nonetheless into consideration. It has a smaller battery and decrease pace than our High bike. We’ll do our greatest to make it reasonably priced so extra individuals will be capable to use it.
How did a few of your e-bikes wind up within the struggle?
When the struggle started, we determined that we’re going to assist the individuals of Ukraine and we’re going to donate 5% of all our gross sales income as an organization. And we’ve donated three e-bikes — two of our High 3.0 bikes to Ukrainian army forces and one prototype to the volunteer division. They’re utilizing this prototype for his or her medical employees. Three bikes are what we had in our amenities in the beginning of the struggle. We ship components and semi-assembled bikes from China to California. And we have now our inventory right here in Los Angeles. We now have simply an R&D heart in Ukraine. We didn’t have many spare components in Kyiv.
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The army adjusted them. They made an extra rear trunk for holding rocket launchers. They are saying it really works nicely. Based on their suggestions, our bike is maneuverable, it’s quiet and it can’t be noticed by warmth sensors. To allow them to come to a place, do no matter they should do, after which instantly go away with out being noticed. They’ve a tricky state of affairs. Russian troops are attacking our military. It’s scorching. It’s actually scorching. Our Ukrainian troopers, generally they arrive again wounded and with some damages on their vehicles and autos. Our bikes are nonetheless working regardless of damages. It operates nicely within the hottest situations.
And you might be additionally fundraising now?
Sure, a couple of 12 months in the past, to start with of 2021, we did an fairness crowdfunding spherical at fundable.com. Folks from Ukraine believed in our firm. 300 of them invested. The common test was about $10,000. So we raised $3.4 million. That helped us to create our R&D heart in Ukraine, to maneuver our headquarters to California and to create a inventory of bikes. We invested loads into our provide chain, into logistics, and we decreased our lead time from 4 months, one 12 months in the past, to 2 weeks at present.
Then we launched a Sequence A enterprise spherical in the beginning of this 12 months. We paused on the finish of February, however now I’m again at it. The purpose for the spherical is $20 million. We’ve obtained $2 million and proper now I’m in negotiation for one more $5 million. We now have a product, we have now a product plan, we have now a platform, we have now proprietary applied sciences, we have now gross sales, and we’re rising, even with out outdoors funding. We want funding to make the expansion sooner. We’re rising at 3x. We wish to develop 20x. I’m constructing a multibillion-dollar firm right here.
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